Privacy Policy

Who We Are

This Privacy Policy applies to Pushpanjali Villa, located at Pipra Road, Gaurav Gadh, Near Ganga Petrol Pump, Supaul, Bihar 852131, and to the website pushpanjalivilla.com. It explains what information we collect when you use this site or contact us, and how that information is used.

Information We Collect

We collect information you provide directly to us, specifically:

• Booking & enquiry forms — name, phone number, email address, room type or event type, check-in/check-out or event dates, guest count, and any message you include.
• Contact forms — name, phone, email, and your message, for general, wedding, or banquet enquiries.
• Technical information — your IP address and submission timestamp are recorded with form submissions for spam prevention and record-keeping.

We do not currently store booking or enquiry data in a database — submissions are processed and emailed directly to our team. This may change as the website's booking system is developed further, and this policy will be updated accordingly.

How We Use Your Information

• To respond to your booking request or enquiry
• To confirm stay, wedding, or banquet bookings
• To contact you by phone, email, or WhatsApp regarding your enquiry
• To improve our services and this website

We do not sell, rent, or trade your personal information to third parties.

Cookies

This website may use basic cookies for functionality (such as remembering your form progress) and, if analytics tools are added in future, to understand how visitors use the site. We do not currently use cookies for advertising or third-party tracking.

Third-Party Services

Form submissions are delivered via email through a third-party SMTP mail provider (Gmail). Google Maps is embedded on our Contact page to help you find us — Google's own privacy policy applies to that embedded map.

Data Security

All form submissions are sanitised and validated on our server before processing, to protect against spam and malicious input. Email communications regarding your enquiry are sent to our registered business email addresses.

Your Rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information related to a past enquiry. Contact us using the details below.

Children's Privacy

This website and our services are not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

• Phone: +91 94700 00095
• Email: villapushpanjali@gmail.com
• Address: Pipra Road, Gaurav Gadh, Near Ganga Petrol Pump, Supaul, Bihar 852131